WARRANTY
PEACE OF MIND
At Better by Design Custom Shading, we stand behind the quality of our products and installation services. Whether you’re reviewing your warranty coverage, seeking resources for your custom shading, or need help with a claim, we are here to assist you. We’ve compiled everything you need to ensure continued satisfaction with your custom window treatments.
BRAND WARRANTIES
Click on the brand name of your window treatments to go to your manufacturer’s warranty and care page. If you are having trouble
BRAND MAINTENANCE AND CARE
Click on the brand name of your window treatments to go to your manufacturer’s motorized treatments resources page.
WARRANTY CLAIM
If you are needing assistance with a warranty claim, please fill out this form with details of the issues you are experiencing, and we will be happy to assist!
WARRANTY FAQS
Question: What does Better by Design's warranty cover?
We offer a limited 12 – month warranty on top of a brands specific warranty. For specifics on what this covers please view our full warranty policy.
Question: Can you assist with a Brand warranty claim?
Yes! Please fill out the warranty claim form, and we will be in touch to assist you!
Question: I am having trouble with my shades' integrations. Can you assist me?
Yes, however, depending on your integration we may connect you directly with you A/V integration support. Please fill out the Warranty Claim form below to start.
